It stated that low-level employees—who attained between $10 and $12 an hour—feared with regards to their jobs when they didn’t make strict quotas for opening new customer reports.
To satisfy these quotas, workers had been forced to start unneeded reports for clients, without their knowledge, and forged the customers’ signatures.
Wells Fargo administration called this practice “cross-selling,” but employees called it “sandbagging” and a “sell or die” quota system. After the scandal strike the news, Wells Fargo fired 5,300 employees that are low-level blaming them when it comes to misdeeds.
But CBB persisted in drawing focus on the problem with petitions and protests at Wells Fargo workplaces and shareholder conferences. The CBB released a report, “Banking on the Hard Sell,” in June 2016, which revealed that while Wells Fargo provided the most flagrant example, many other banks also pressured their employees to open unwanted accounts for customers along with the National Employment Law Project. Continue lendo